Privacy Policy

1. Information We Collect

2. How We Use Information

We may process information for purposes including:

• providing and operating our Apps and website;
• authenticating merchants and Shopify stores;
• performing functionality requested by users;
• maintaining accounts, settings, and configurations;
• providing customer and technical support;
• diagnosing errors and improving reliability;
• preventing fraud, abuse, unauthorized access, and security incidents;
• improving product functionality and usability;
• communicating account, product, billing, security, operational, or policy information;
• complying with applicable laws and legal obligations; and
• protecting the rights, security, and integrity of INVENDAR, merchants, users, customers, and third parties.

We may use aggregated or de-identified information to understand how our services are used and to improve our products, provided that such information cannot reasonably identify an individual.

INVENDAR does not sell personal information.

3. Shopify Merchant and Customer Data

A merchant using an INVENDAR App remains responsible for its Shopify store and for determining the lawful basis on which it collects and processes information relating to its customers.

Where INVENDAR processes personal information on behalf of a merchant for purposes of providing an App, INVENDAR may act as a service provider or processor to that merchant.

We process such information only as reasonably necessary to provide the relevant service, comply with applicable instructions, maintain security, satisfy Shopify platform requirements, and comply with applicable law.

Shopify may independently process merchant, user, and customer information in accordance with Shopify’s own agreements and privacy practices.

4. Shopify Privacy and Data Requests

INVENDAR Apps distributed through the Shopify App Store should be designed to comply with Shopify’s applicable privacy and data-protection requirements.

Where applicable, INVENDAR will process valid requests involving access to customer information, deletion or redaction of customer information, and deletion or redaction of store information following removal of an App, subject to legal retention obligations and applicable Shopify requirements.

The implementation of every public Shopify App must include Shopify’s applicable mandatory privacy/compliance webhook handling.

This legal page alone is not a substitute for implementing those privacy requirements inside each application.

5. Legal Bases for Processing

Where the General Data Protection Regulation, UK GDPR, or similar privacy laws apply, our legal basis for processing personal information may include:

• performance of a contract;
• compliance with a legal obligation;
• our legitimate interests in operating, securing, supporting, and improving our services; or
• consent where consent is required by applicable law.

The particular legal basis depends on the nature of the information and the context in which it is processed.

6. Service Providers and Subprocessors

We may engage trusted third-party service providers to assist with hosting, infrastructure, databases, communications, monitoring, analytics, customer support, security, software operations, or other functions necessary to provide our services.

These providers may process information only as reasonably necessary to perform services for INVENDAR and should be subject to appropriate confidentiality, security, and data-protection obligations.

We may also disclose information where reasonably necessary to comply with applicable law, legal process, court orders, regulatory requests, or legitimate governmental requests.

Information may also be disclosed where reasonably necessary to investigate fraud, abuse, security incidents, unlawful conduct, or threats to the rights or safety of INVENDAR, our users, or others.

If INVENDAR undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction, subject to applicable law.

7. Payments

Where an INVENDAR App subscription is purchased through Shopify, billing will generally be administered through Shopify’s billing infrastructure.

INVENDAR generally does not receive or store a merchant’s complete payment-card information when Shopify processes the transaction.

Billing information handled directly by Shopify is subject to Shopify’s applicable agreements, policies, and privacy practices.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include periods reasonably necessary to:

• provide our services;
• maintain legitimate business and accounting records;
• provide support;
• resolve disputes;
• detect or prevent abuse;
• comply with legal obligations; and
• enforce applicable agreements.

Retention periods may vary depending on the particular App, information category, contractual requirements, Shopify requirements, and applicable laws.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise appropriately dispose of it, subject to legitimate backup, archival, security, or legal-retention requirements.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, misuse, alteration, loss, disclosure, or destruction.

Security measures may include, where appropriate:

• encryption in transit;
• access controls;
• authentication protections;
• infrastructure monitoring;
• secure software-development practices;
• credential protection;
• logging and incident monitoring; and
• limiting access to information to authorized personnel and providers with a legitimate operational need.

No internet-connected service or electronic storage system can be guaranteed to be completely secure.

Accordingly, although we take reasonable steps to protect information, we cannot guarantee absolute security.

10. International Data Transfers

INVENDAR, Shopify, or our service providers may process information in countries other than the country in which a merchant or customer is located.

Where applicable law requires safeguards for international transfers of personal information, appropriate legal or contractual mechanisms should be used.

11. Your Privacy Rights

Depending on your jurisdiction, you may have legal rights relating to your personal information.

These rights may include the right to:

• request access to personal information;
• request correction of inaccurate information;
• request deletion of information;
• request restriction of certain processing;
• object to certain processing;
• request data portability; or
• withdraw consent where processing is based on consent.

The availability and scope of these rights depend on applicable law.

Where INVENDAR processes information solely on behalf of a Shopify merchant, we may direct a customer’s request to the relevant merchant because the merchant controls the underlying customer relationship.

We may request reasonable verification before fulfilling certain privacy requests to protect against unauthorized disclosure or deletion of information.

Where applicable, individuals may also have the right to lodge a complaint with an appropriate data-protection authority.

12. Children

Our Apps and related business services are intended for merchants and businesses and are not directed toward children.

We do not knowingly collect personal information directly from children in circumstances where such collection would be prohibited by applicable law.

13. Third-Party Services and Links

Our website and Apps may integrate with or link to Shopify and other third-party products, platforms, websites, or services.

INVENDAR does not control independent third parties and is not responsible for their privacy practices, security, availability, content, or policies.

Information processed independently by those third parties is subject to their respective terms and privacy practices.

14. Changes to This Privacy Policy

We may modify this Privacy Policy when our products, infrastructure, legal requirements, or business practices change.

The latest version will be published on this page with an updated effective date.

Where applicable law requires additional notice or consent for a material change, we will provide such notice or obtain such consent as required.

15. Contact

Questions, requests, or concerns relating to privacy may be directed to:

Brand

INVENDAR Apps

Operated by

Invendar LLC

Business address

43 Hill Rd
Allentown, New Jersey
United States

Privacy email

apps@invendar.com